Shipping & Delivery

Esborder – Shipping & Order Processing Policy

At Esborder, we are dedicated to ensuring your order reaches you efficiently and reliably across the United States.

1. Order Processing & Production Timeline

As many of our products are uniquely hand-crafted or personalized to meet your specific requests, production begins immediately after payment confirmation.

• Handling & Production Time: 3 to 5 business days (Monday – Friday). This includes sourcing, crafting, and quality inspection.
• Order Cut-off Time: 5:00 PM (EST).
• Shipping Confirmation: Once dispatched, you will receive a confirmation email with a unique tracking number to monitor your package in real-time.

2. Delivery Time and Shipping Costs

We strive to maintain transparency in our shipping rates and delivery estimates.

• Shipping Cost: We utilize a flat rate shipping fee of $6.99 per order within the United States.
• Estimated Transit Time: Once shipped, estimated delivery is between 2 to 5 business days.
• Total Estimated Delivery Time: 5 to 10 business days (Handling time + Transit time).

3. Important Shipping Details

• Service Area: We proudly ship to all 50 U.S. states, including Alaska and Hawaii.
• Carrier Selection: Orders are shipped via reliable carriers such as UPS, FedEx, or USPS. The carrier is chosen based on the most efficient option for your specific location.
• Tracking: Tracking information is provided for every single order placed through esborder.com.
• International Shipping: We currently do not offer international shipping services outside of the United States.

4. Notes on Delivery

Please note that transit and delivery times are estimates only. Actual delivery may occasionally be affected by factors outside of our control, such as major holidays, severe weather events, or unforeseen carrier delays. We appreciate your patience and understanding.

5. Missing or Lost Packages

If your tracking information shows “Delivered” but you have not received your package, please check with neighbors or contact the carrier. If the issue remains unresolved after 48 hours, please reach out to support@esborder.com.

Business and Contact Information

If you have any questions regarding your shipment or delivery status, please contact our support team:

• Store Name: Esborder
• Address: 730 NW 107TH AVE. STE 102, MIAMI, FL 33172, UNITED STATES
• Email: support@esborder.com
• Website: esborder.com
• Customer Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)