Privacy Policy

Esborder – Privacy & Data Protection Policy

At Esborder, protecting your privacy and personal data is our paramount commitment. This Privacy & Data Protection Policy details precisely how we collect, process, utilize, and secure your information when you access or use our services on esborder.com. By interacting with our website, you acknowledge and consent to the data practices described herein.

1. Information We Collect

Data Voluntarily Provided by You

When you engage with our platform—such as registering an account, making a purchase, subscribing to marketing communications, or contacting us for support—you may explicitly provide us with:

• Identity Information: Your full name.
• Contact Details: Email address (support@esborder.com), phone number, billing address, and shipping address (730 NW 107TH AVE. STE 102, MIAMI, FL 33172, UNITED STATES).
• Transaction Data: Payment method specifics (which are securely handled and tokenized solely by certified third-party payment processors like PayPal or Stripe).
• User Preferences: Optional notes or specified communication preferences.

Data Automatically Collected

We automatically collect certain technical and usage information from your device when you browse esborder.com:

• Network Information: Your IP address, browser type, and operating system details.
• Browsing Activity: Referring web pages, internal site navigation paths, and precise timestamps of visits.
• Device Identification: The specific device type used to access our site.

We employ cookies and similar tracking technologies to enhance site functionality and tailor your shopping experience. You retain the ability to manage or disable these tracking tools directly through your individual browser settings.

2. How We Utilize Your Personal Information

Your collected data is used exclusively for legitimate business operations and service delivery, including:

• Order Fulfillment: Processing transactions, shipping products, and managing logistics.
• Communication: Responding to inquiries and providing customer service.
• Personalization: Refining product recommendations specifically for you.
• Security: Monitoring for fraudulent activity and ensuring platform integrity.
• Legal Compliance: Meeting any applicable legal or regulatory obligations.

3. Sharing and Disclosure of Your Information

Esborder strictly confirms that we do not sell or rent your personal data to external third parties. Data may be shared only under the following circumstances:

• Essential Service Providers: Partners critical for core functions, such as payment processors, shipping carriers (UPS, FedEx, USPS), and hosting services.
• Legal Requirements: If mandated by law or valid legal process, we may disclose information as legally required.

4. Your Data Protection Rights

You maintain comprehensive control over your personal information and have the right to:

• Access and Update: Review and request the correction of your personal data.
• Opt-out: Withdraw consent from marketing communications at any time via the unsubscribe link.
• Deletion: Request the permanent removal of your personal data, subject to legal limitations.

To exercise any of these rights, please submit a request to support@esborder.com.

5. Data Security Measures

We employ robust, industry-standard security measures, including SSL (Secure Sockets Layer) encryption, secure servers, and strict internal access controls, to protect your data from unauthorized access or loss.

6. Children’s Privacy

Esborder is intended for users who are 16 years of age or older. We do not knowingly collect personal data from children under 16. If we become aware of such data, we will take immediate steps to delete it.

7. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. The latest version will always be posted on this page.

8. Contact Information

For any questions regarding your privacy, please contact:

• Store Name: Esborder
• Email: support@esborder.com
• Address: 730 NW 107TH AVE. STE 102, MIAMI, FL 33172, UNITED STATES
• Website: esborder.com